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    BPM for Improving Customer Satisfaction

    • Post author:Morgan
    • Post published:January 27, 2025
    • Post category:Business Analysis/Project Management
    • Post comments:0 Comments

    Delivering standardized, high-quality products or services to improve customer satisfaction involves leveraging Business Process Management (BPM) principles to streamline workflows, ensure consistency, and maintain quality. Here are key strategies: 1.…

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    BPM and Clarifying Employee Roles and Responsibilities

    • Post author:Morgan
    • Post published:January 20, 2025
    • Post category:Business Analysis/Project Management
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    Business Process Management (BPM) plays a vital role in clarifying employee roles and responsibilities, which in turn enhances compliance and operational consistency. Here's how: 1. Role Definition and Standardization Process…

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    Effectively Managing the Redesign of BPM

    • Post author:Morgan
    • Post published:January 13, 2025
    • Post category:Business Analysis/Project Management
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    To effectively manage the implementation of redesigned or new business processes, consider follow these steps: 1. Planning and Preparation Define Objectives: Clearly articulate the purpose of the new or redesigned…

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    Cluing up work at the end of the year

    • Post author:Morgan
    • Post published:January 6, 2025
    • Post category:Project Management
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    The Importance of Cluing Up Work at the End of the Year: A Project Manager's Perspective As the end of the year approaches, the pressure to wrap up projects, finalize…

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    Managing other Project Managers: Top Three Skills

    • Post author:Morgan
    • Post published:December 30, 2024
    • Post category:Project Management
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    Are you in charge of other Project managers, or looking to become a PM leader? Leading a team of project managers requires a unique blend of strategic, interpersonal, and technical…

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    A Project Manager’s Christmas Tale

    • Post author:Morgan
    • Post published:December 25, 2024
    • Post category:Project Management
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    A Project Manager's Christmas Tale It was Christmas Eve at the North Pole, and Santa's workshop buzzed with activity. This year, Santa had appointed Patti the Project Manager to ensure…

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    The Importance of Creating KPIs in Business Process Management

    • Post author:Morgan
    • Post published:December 23, 2024
    • Post category:Business Analysis/Project Management
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    The Importance of Creating KPIs in Business Process Management Key Performance Indicators (KPIs) are the compass guiding any successful project or business process. As a project manager and BPM expert,…

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    SOP

    • Post author:Morgan
    • Post published:December 16, 2024
    • Post category:Business Analysis/Project Management
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    An SOP (Standard Operating Procedure) is a detailed document that provides clear and concise instructions on how to perform specific tasks or processes within an organization. SOPs are designed to…

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    Certificate vs. Certification

    • Post author:Morgan
    • Post published:December 9, 2024
    • Post category:Business Analysis/Project Management
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    Receiving a certificate does not necessarily mean you are certified. While the two terms are related, they have distinct meanings, particularly in professional and educational contexts: Certificate A certificate is…

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    BPMN and BPM

    • Post author:Morgan
    • Post published:December 2, 2024
    • Post category:Business Analysis/Project Management
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    Leveraging Business Process Model and Notation (BPMN) for Business Process Management (BPM) is crucial for several reasons. BPMN provides a standardized way of visualizing business processes, enabling a common language…

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